hikariTerms of Use

These terms set out the conditions under which we at hikari provide our platform. When you create an account with us, you agree to follow these terms. They cover account opening, deposits and withdrawals, how we handle disputes, and the rules that apply to your use of hikari.

Our terms are designed to be clear and fair. We explain what we expect from you, what you can expect from us, and how we resolve issues if they arise. If any part of these terms is unclear, our support team can help explain it.

These terms apply to all users of hikari, whether you are betting on Liga 1, using our live-dealer tables, playing slot games, or exploring esports markets. By accessing hikari, you confirm that you have read and understood these terms and agree to be bound by them.

Account opening and eligibility on hikari

To open an account with hikari, you must provide accurate personal information. We collect your name, email address, date of birth, and identity document details. This information is used to verify your eligibility and comply with applicable law. We do not share your personal data with third parties except where required by law or to process your transactions.

When you join hikari, you confirm that you are eligible to use our platform under the laws of your jurisdiction. Our services are available only where local law permits. You are responsible for checking whether online gaming is legal in your area before you access hikari. We do not offer our services in jurisdictions where online wagering is prohibited.

You must be of legal age in your jurisdiction to use hikari. We enforce age verification as part of our account-opening process. If we discover that you are ineligible, we will close your account and return any funds to your original payment method.

Your account is personal to you. You may not share your login details with anyone else, and you may not operate multiple accounts. If we detect duplicate or fraudulent accounts, we will close them and forfeit any associated funds.

Deposits and withdrawals on hikari

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers from mobile banking, local payment, online payment, and e-wallet. Minimum deposit amounts are set per payment method and displayed in your account. Deposits are processed immediately, and funds appear in your hikari balance right away.

Withdrawals from hikari are subject to verification. When you request a withdrawal, we review your account to ensure compliance with our terms. If everything checks out, we process your request and return funds to your original payment method. Withdrawal timelines vary depending on your bank or payment provider, but we aim to process requests within standard business windows.

We may refuse a withdrawal if we suspect fraud, money laundering, or breach of our terms. In such cases, we will notify you and explain the reason. You have the right to dispute our decision through our support team.

• 1
  Deposit funds via your chosen payment methodStep 1

  Select your payment method and enter the amount. Funds appear in your hikari balance immediately.

• 2
  Place bets or play games on hikariStep 2

  Use your balance to bet on Liga 1, live-dealer tables, slots, or esports markets.

• 3
  Request a withdrawal when readyStep 3

  Submit a withdrawal request. We verify your account and process the request within standard timelines.

Our hikari policy on disputes and liability

If you believe there is an error in your account or a dispute with a bet settlement, contact our support team immediately. We investigate all disputes fairly and transparently. If we find an error on our side, we will correct it. If we find that the bet was settled correctly according to our rules, we will explain our decision.

We keep records of all transactions, bets, and account activity. These records are available to you through your account dashboard. If you need detailed records for a specific period, our support team can provide them.

We are not liable for losses caused by technical issues beyond our control, such as internet outages or payment provider failures. However, we are responsible for maintaining our platform and ensuring it operates reliably. If a technical failure on our side causes you to lose funds, we will investigate and compensate you fairly.

Our liability is limited to the amount of funds in your hikari account at the time of the incident. We are not liable for indirect or consequential losses, such as lost profits or emotional distress.

Changes to our hikari terms

We may update these terms from time to time. When we make significant changes, we will notify you via email and give you at least 30 days to review the new terms. If you do not agree with the changes, you can close your account and request a withdrawal of your funds.

Your continued use of hikari after the 30-day notice period means you accept the updated terms. We encourage you to review our terms regularly to stay informed of any changes.

Jurisdiction and applicable law

These terms are governed by the laws applicable in the jurisdiction where hikari operates. Any disputes arising from these terms or your use of hikari will be resolved according to those laws. We encourage you to resolve disputes through our support team first, before pursuing legal action.

Our services are available only where local law permits. If you access hikari from a jurisdiction where online gaming is prohibited, you do so at your own risk. We are not responsible for any legal consequences you may face.

For questions about these terms or to report a concern, contact our support team via email or live chat. We provide English-language support and aim to respond to all inquiries within one business day. You can also reach our compliance team if you have legal or regulatory questions about hikari.

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