hikariPrivacy Policy
This page describes what we collect when you use hikari and how we keep that data protected. We collect personal information during account creation, verification, and payment processing. We use your data only for account management, compliance with applicable law, and service delivery. We do not sell your information to third parties, and we do not use your data for marketing without your consent.
Our privacy practices are designed around transparency. You have the right to access your data, request corrections, and understand how we use your information. This policy explains our data collection, storage, retention, and your rights. If you have questions about how we handle your data, contact our support team.
We take data security seriously. All information transmitted to hikari is encrypted. Your payment details are processed by your bank or payment provider — we do not store credit card numbers or bank account information on our servers. Our commitment is to protect your privacy while delivering the services you expect from hikari.
What data we collect on hikari
We collect personal information when you create an account on hikari. This includes your name, email address, date of birth, and phone number. We also collect identity document information — such as your national ID number or passport details — during our verification process. This data is required to confirm your eligibility and comply with applicable law.
When you deposit funds to hikari, we collect payment information. This includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer details), the amount you deposit, and transaction timestamps. We do not store your full credit card number or bank account number — your bank or payment provider handles that information directly.
We collect information about your activity on hikari. This includes the games you play, the markets you access, your betting history, and your account balance. We use this data to provide your account dashboard, process your withdrawals, and detect fraudulent activity. We also collect technical information — your IP address, browser type, device information, and access timestamps — to maintain platform security and troubleshoot technical issues.
We collect data only for legitimate purposes
Every piece of information we gather serves a specific function — account verification, payment processing, compliance, or platform security. We do not collect data we do not need.
We use cookies and similar tracking technologies on hikari. Cookies help us remember your login status, store your preferences, and analyze how you use our platform. You can control cookie settings in your browser. If you disable cookies, some features of hikari may not work properly.
How we use and protect your data on hikari
We use your data to deliver hikari services. Your account information allows us to process your deposits and withdrawals, maintain your account balance, and provide customer support. Your verification data confirms your eligibility to use our platform. Your activity data helps us detect fraud, prevent money laundering, and comply with applicable law.
We may share your data with third-party processors who help us operate hikari. These include payment processors, identity verification services, and cloud hosting providers. We require all third parties to protect your data according to standards equivalent to our own. We do not sell your data to marketing companies, data brokers, or other commercial entities.
Our servers may be located outside your jurisdiction. This means your data may be stored and processed in countries with different privacy laws. By using hikari, you consent to this international data transfer. We maintain the same level of protection regardless of where your data is stored.
We protect your data using encryption, secure servers, and access controls. Only authorized hikari staff can access your personal information, and we limit access to what each person needs to do their job. We monitor our systems for unauthorized access and respond immediately to any security incidents.
Your rights on hikari include the right to access your data, request corrections, and understand how we use your information. You can request a copy of all data we hold about you. You can also request deletion of your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team.
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through your hikari account. Your continued use of hikari after we post changes means you accept the updated policy. We encourage you to review this page regularly to stay informed about how we handle your data.
If you have questions about our privacy practices, how we collect or use your data, or how to exercise your rights, contact our support team. We provide English-language support via email and live chat. We aim to respond to all privacy inquiries within standard business windows. You can also contact us if you believe we have mishandled your data or violated this policy.
Related guides
Service availability
We at hikari offer our services only in jurisdictions where online gaming and sportsbook operations are legally permitted. We do not operate in regions where our services are prohibited by local law. Our service area is determined by applicable regulations in each territory, and we update our availability as laws change. Users who access hikari from unsupported jurisdictions do so at their own risk and in violation of our terms. We do not name specific countries or regions as legal or illegal — that determination is the responsibility of each user based on their own local law. If you are unsure whether hikari is available in your jurisdiction, we recommend contacting our support team before you create an account or deposit funds. Our team can provide general information about service availability, though we cannot offer legal advice. We take jurisdiction compliance seriously and reserve the right to restrict access or close accounts if we determine that a user is accessing our platform from a prohibited region. Our commitment is to operate transparently within the legal frameworks that govern our business.
Account eligibility
Eligibility to use hikari is determined by applicable law in your jurisdiction. We do not set arbitrary age or eligibility requirements — we follow the legal standards established by the regions where we operate. During account creation, you will be asked to provide information that allows us to verify your eligibility according to these standards. Our verification process includes identity confirmation and eligibility checks. We do not use age badges, account controls, or other responsible-gambling messaging because these are not part of our service model. Instead, we focus on accurate verification and transparent account management. If you do not meet the eligibility requirements set by applicable law in your jurisdiction, you are not permitted to use hikari. We reserve the right to close any account that we determine does not meet eligibility criteria. Our verification process is designed to protect both our users and our platform by ensuring that only eligible users can access our services. If you have questions about whether you are eligible to use hikari, contact our support team.
Local-law responsibility
Users of hikari are responsible for verifying that access and use of our platform comply with the laws of their own jurisdiction. We do not provide legal advice, and we do not determine whether online gaming is legal in your area — that is your responsibility. Before you access hikari, you should research the laws that apply to you and confirm that our services are permitted where you are located. If online gaming is prohibited in your jurisdiction, you should not access hikari. We operate transparently about our service area, but we cannot guarantee that our information is current or applicable to your specific situation. Laws change, and what is permitted in one region may be prohibited in another. It is your responsibility to stay informed about the legal status of online gaming in your jurisdiction and to comply with all applicable laws. If you access hikari from a jurisdiction where our services are prohibited, you do so in violation of our terms and at your own legal risk. We reserve the right to close any account or restrict access if we determine that a user is violating local law or our terms of service.
Data and privacy scope
We collect personal data from hikari users for account verification, payment processing, and compliance purposes. This privacy policy explains in detail what data we collect, how we use it, and how we protect it. During account creation, we collect your name, email address, date of birth, and identity document information. We use this data to verify your eligibility and comply with applicable law. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent. Your payment information is processed by your bank or payment provider — we do not store credit card numbers or bank account details on our servers. All data transmission is encrypted using standard security protocols. We retain your data for as long as your account is active and for a period after account closure as required by law. If you have questions about what data we collect or how we use it, contact our support team. You have the right to request access to your data, and you can request deletion of your account and associated data subject to legal retention requirements.
Contact for legal inquiries
If you have legal questions about hikari, our service area, or our compliance practices, you can contact our team through the channels listed on our platform. We provide English-language support via email and live chat. Response times vary depending on the complexity of your inquiry, but we aim to respond to all legal and compliance questions within standard business windows. Our support team can provide general information about our service area, our verification process, and our terms of service. For specific legal advice, we recommend consulting with a lawyer in your jurisdiction. We also maintain a formal legal inquiry process for regulatory bodies and government agencies. If you are a regulator or government representative seeking information about hikari, you can contact our legal team through official channels. We take all legal inquiries seriously and respond promptly to requests from authorized authorities. Our commitment is to operate transparently and cooperate fully with legal and regulatory processes in the jurisdictions where we operate.